We speak to general consumers every day of the week. It’s a core skill as a data collection agency.

Consumer Studies - Customer satisfaction programs

We have been involved in the running of large scale customer satisfaction programs on behalf of the following sectors: Finance (banking), Mining and Automotive – conducting 40,000 customer satisfaction surveys per annum.

Consumer Studies - Government and Education social studies - Longitudinal studies:

We are currently involved in conducting longitudinal telephone studies for the above which involves recruiting cohorts of respondents on spec and revisiting these individuals each year for a period of 5 years.

Australia At Work - a study which tracks the experiences of over 6,000 respondents in the labour force over 5 years – revisiting the same respondent every year.

Police At Work – a study tracking the experiences of the same 800 police officers in the labour market over 5 years